Specific need
Bolton Guild of Help seeks pro bono support to redesign their website for better community engagement
Location
North West
Organisation
Bolton Guild of Help
Reference No.
25 597
What do they need help with?
Bolton Guild of Help is a charity that has been supporting individuals in Bolton for 120 years, offering vital assistance to those experiencing financial and emotional distress. With a focus on low-income families, veterans and their families, and individuals in need of debt or benefit support, the Guild has become a key part of the local community. They provide essential items such as white goods and furniture, help with fuel top-ups, offer referrals to other organisations, and support with completing forms such as PIP claims.
As the organisation continues to grow and expand, it has received consistent feedback about the challenges users face when navigating its current website. Designed many years ago, the existing site no longer meets the needs of the community it serves. It fails to reflect the true spirit and scope of The Guild’s work, and users find it difficult to access support or information.
To better support its growing client base and engage with new supporters, Bolton Guild of Help is seeking pro bono assistance to redesign and update its website. The new platform will focus on clear accessibility, showcasing the charity’s impact, and making it easier for those in need to access the support and services they offer. An updated website will also enable The Guild to attract new supporters and effectively communicate its ongoing work to the local community.
Timeline
No fixed timeframe
About the organisation
Bolton Guild of Help is a long-established charity in Bolton, dedicated to supporting individuals facing financial and emotional challenges. Founded 120 years ago, the charity offers essential services including the provision of white goods, furniture, fuel top-ups, and debt and benefit support. It also provides ongoing support to veterans and their families, including pastoral care and social events. The Guild works closely with many local organisations like Age UK and other smaller charities to ensure a comprehensive support network for the people of Bolton.
As the charity expands, it continues to serve a diverse group of individuals, with a particular focus on those with low incomes, veterans, and families in need. With a rich history of community support, the Guild is now seeking to modernise its digital presence to improve access to its services and highlight its significant impact in Bolton.